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StarHPC
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943d9245
Commit
943d9245
authored
Feb 21, 2024
by
Mani Tofigh
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Minor word change for the title and content of ##Do not treat us ...
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help/writing-support-requests.md
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943d9245
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@@ -20,9 +20,9 @@ Sending the request to <support@starhpc.hofstra.io> makes sure that
...
@@ -20,9 +20,9 @@ Sending the request to <support@starhpc.hofstra.io> makes sure that
somebody will pick it up. Please note in the request that it is for Star,
somebody will pick it up. Please note in the request that it is for Star,
as there are other systems that are managed by us.
as there are other systems that are managed by us.
##
Do not treat us as simple
"Let me Google that for you" assistants
##
Please do not treat us as
"Let me Google that for you" assistants
Seriously: h
ave you searched the internet with the exact error message
H
ave you searched the internet with the exact error message
and the name of your application...? Other scientists may have had the
and the name of your application...? Other scientists may have had the
very same problem and might have been successful in solving it. By the
very same problem and might have been successful in solving it. By the
way, that's almost always how we start to research issues too!
way, that's almost always how we start to research issues too!
...
...
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